SERVICENOW & CAPGEMINI , SAYING YES TO ESG & BUSINESS IMPACT
ANNA MAZZONE , EMEA VICE PRESIDENT FOR RISK AND ESG AT SERVICENOW , DISCUSSES SUSTAINABILITY IN BUSINESS & THEIR PARTNERSHIP WITH CAPGEMINI
Anna Mazzone is the EMEA Vice President for ServiceNow ’ s risk and ESG business unit , which provides a full suite of applications for clients to ensure they comply with ESG regulations and their governance , risk management , and compliance policies for running their organisations .
“ ServiceNow delivers a company ’ s digital enterprise backbone that enables employees to take action in business today ,” explains Mazzone .
“ We make it easier for employees to make decisions . We aggregate data across similar assets so that they can understand how those assets are performing in real-time across the organisation .”
SERVICENOW ’ S SUSTAINABILITY GOALS
As a company , ServiceNow is on a journey to do its part in improving the environment .
“ We believe that ESG , like risk mitigation and DEI , is everyone ’ s job across the organisation ,” says Mazzone . “ We ’ ve made very ambitious commitments ; we have science-based targets that are helping to support our journey towards realising netzero , in terms of carbon emissions by 2030 .”
With our dedicated team , we have reduced carbon intensity by over 50 %, and now using 100 % renewable electricity in facilities .
CAPGEMINI AND ESG
The partnership between ServiceNow and Capgemini is one of deep trust and respect . “ They ’ re one of our global partners ,” says Mazzone . “ One of our most highly-regarded partners , as well . We ’ re both very much aligned to deliver solutions that are really focused on enabling our mutual clients to deliver a sustainable work environment .”
Our partnership with Capgemini works to deliver in three ways :
• Working together to ensure clients can deliver more secure technology environments by , for example , mitigating cyber attacks
• Improving employee work-life balance with truly outstanding digital experiences
• Focusing on faster resolution of client problems and queries by designing highly -efficient processes for mutual customers
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