EV Magazine September 2024 | Page 113

EV CX

US $ 104.40 billion global industry value by the end of 2024

CREDIT : IMAGE
VED SEN : FROM ‘ FORTUNATE ACCIDENTS ’ TO LEADING INNOVATION
Ved Sen , Head of Innovation at Tata Consultancy Services ( TCS ), brings a wealth of cross-industry experience from both the public and private sectors , tackling next-generation problems through technology , design thinking and strategic models . Reflecting on his journey to TCS , Ved admits a series of
“ fortunate accidents ” led him here - especially since , as he humorously points out , “ there was no such technology when I was getting my education .”
TCS , a global IT services and consulting leader , has been guiding top companies through digital transformations for more than 56 years . Renowned for its agile delivery model and cognitive-
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