SMART CITIES
“ WE WANT TO SOLVE THE PROBLEM FOR THE 30 % LOOKING TO SWITCH TO EVS AND NEEDING A REGULAR , CONVENIENT CHARGING OPTION NEAR THEIR HOMES ”
JESS KYTE PRODUCT LEADER , PRODUCT DESIGNER ETC . ( BT )
“ We want to solve the problem for the 30 % looking to switch to EVs and needing a regular , convenient charging option near their homes ,” Jess says .
The pilot charge point in East Lothian features 7.4-kilowatt units with two sockets , requiring six to eight hours for a full charge . Real-world data from East Lothian has provided unexpected but valuable insights into customer behaviour , challenging initial predictions .
“ We ’ ve received feedback on optimising the user experience , which is crucial for us ,” Jess goes on . “ It ’ s not just about installing more charge points but solving user experience challenges . These insights help us refine and improve the service for our customers .”
Jess explains that these wider pilots are aimed at gaining comprehensive insights
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