EV CX powered solutions , TCS operates in 55 countries with a team of over 601,000 skilled consultants . Part of India ’ s Tata Group , TCS reported US $ 29bn in revenue for fiscal year 2024 . Beyond business , TCS is committed to sustainability and community impact , earning spots on prestigious indices like the MSCI Global Sustainability Index and FTSE4Good Emerging Index .
“THE CHALLENGES OF TRANSITIONING TO EVS SHOULDN ’ T REST SOLELY ON RENTAL COMPANIES ”
VED SEN HEAD OF INNOVATION , TATA CONSULTANTCY AGENCY
RETHINKING THE BUSINESS MODEL : A NEW ECOSYSTEM FOR EVS
The car rental industry cruised comfortably for years within a stable and predictable business model . But the rise of EVs is now upending that comfort zone , forcing companies to reconsider everything from fleet operations to customer engagement . Ved summarises the situation with refreshing clarity : “ The car rental industry has to rethink their ecosystems completely . The entire network is in flux .” He quickly points out that adaptability is crucial in this rapidly shifting environment : “ They need to stay nimble and ready to pivot as things evolve .”
Ved doesn ’ t just stop at identifying the problem ; he champions a more collaborative approach to navigating this transformation . “ We need to broaden the circle ,” he urges ; instead of treating the
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